Returns & Exchanges
We want you to love your Zulu & Zephyr pieces, which is why we offer a 14-day return window for all full-priced items in their original condition. Please ensure all tags remain attached and the hygiene seal is intact for swimwear returns.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place your items in their original packaging, ensuring they are unworn, unwashed, and free of any marks or scents.
Ship It Back
Affix the provided shipping label to your parcel and drop it off at your nearest authorized postal service location.
Refund Processing
Once our warehouse receives and inspects your return, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing